WORKSHOP SUPERVISOR

Job Description

WORKSHOP SUPERVISOR | AlFuttaim Automotive | FAMCO | Abu Dhabi

Overview of the role

To be responsible for ensuring optimum utilization of the available workshop labour and resources to achieve set operational efficiency targets. The role involves ensuring the team carries out vehicle repair and service activities in accordance to established quality, safety and efficiency guidelines and within set time frames.

What you will do

•   Prepares the team for the upcoming job and allocates job cards to them to align the jobs to the skills set and efficiency level and maximize through put in timely manner

•   Reviews pre-order forms (Parts proforma) to confirm parts requirements are well matched with the issue on hand and guaranteed to fix the problem

•   Ensures quality checks are done on finished jobs by the technicians

•   Monitors warranty jobs to ensure the team follows the set warranty guidelines. This includes reviewing job cards and other documentation to justify warranty claims and facilitate smooth processing

•   Reviews workshop figures, such as hours sold, hours worked versus idle hours to monitor progress of operational targets. This includes preparing reports for management discussions

•   Monitors communication with customers through Service Advisors 

•   Monitors and improves the competency of team members. Accountable for the functioning and repairs of tools / equipment being used in the workshop

Skills

Required skills to be successful

•   Good communicator in English; Arabic an advantage

•   Sound technical knowledge in vehicle diagnosis and repair

•   Knowledge of technical software

•   Valid UAE Passenger Bus driver’s license will be an advantage

•   Ability to think analytically

•   Planning and organizing

About the team

As a workshop supervisor you will be reporting to Workshop Manager

What equips you for the role

•   Diploma or equivalent in Mechanical / Automotive or related field

•   Certified Automotive Technician

•   BKT (Bus Key Technician) Certification from Volvo Bus Corporation will be an advantage

   • Minimum 5 years hands on experience in workshop repair and operations in a reputed   automotive dealership, out of which 2 years are in a supervisory capacity