Warranty Analyst

Job Description

We are seeking a skilled Warranty Analyst to manage warranty claims for our automotive battery products. The successful candidate will be responsible for analyzing and processing warranty claims according to established guidelines, reviewing claims information, and collaborating with engineering, quality, and suppliers for corrective actions. In addition, the Warranty Analyst will manage invoicing and reconciliation for warranty claims, act as a subject matter expert for assigned responsibilities, and travel to dealers and fleet locations as required.

Location: Dammam

Responsibilities:

– Analyze and process warranty claims in accordance with established guidelines

– Collaborate with engineering, quality, and suppliers to determine corrective actions

– Manage invoicing and reconciliation for warranty claims

– Act as a subject matter expert for assigned responsibilities

– Travel to dealers and fleet locations as required

– Perform additional technical and administrative duties as assigned

Qualifications & Requirements:

– Bachelor’s degree

– Proficient in Microsoft Excel

– English Language

– Customer service background

– Minimum of two years’ experience.