Waiter

Job Description

Job description / Role

– Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
– Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
– Arrange table set-ups before and after each customer according to the brand's set standards
– Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
– Collect bill payments from customers and hand them over to the cashier