Job Description
<p><strong>Who are we?</strong></p><p> </p><p>We are Outset. A collective house which unites some of the most exciting home-grown F&B and hospitality concepts under one creative roof. We have been in the F&B industry since 2017, and we are rapidly expanding and making an impact in the UAE’s hospitality scene as a whole with a variety of hospitality concepts on the way.</p><p> </p><p><strong>We are looking for</strong></p><p>The ideal candidate will be positively spirited, passionate about F&B, and committed to working together with both front of house and back of house team to continuously deliver an outstanding guest experience.</p><p> </p><p><strong>You are</strong></p><p>positive, dynamic, creative and a dedicated team player with the ability to work in a multicultural environment. You know how to work well under pressure, and you strive to learn and grow your expertise in the industry.</p><p><br></p><p><strong>Requirements</strong></p><ul><li>Greet and escort customers to their tables</li><li>Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)</li><li>Prepare tables by setting up linens, silverware and glasses</li><li>Inform customers about the day’s specials</li><li>Offer menu recommendations upon request</li><li>Up-sell additional products when appropriate</li><li>Communicate order details to the Kitchen Staff</li><li>Serve food and drink orders</li><li>Check dishes and kitchenware for cleanliness and presentation and report any problems</li><li>Arrange table settings and maintain a tidy dining area</li><li>Deliver checks and collect bill payments</li><li>Carry dirty plates, glasses and silverware to kitchen for cleaning</li><li>Follow all relevant health department regulations</li><li>Provide excellent customer service to guests</li></ul><p><br></p><p><strong>Skills</strong></p><ul><li>Proven work experience as a Waiter or Waitress</li><li>Basic math skills</li><li>Attentiveness and patience for customers</li><li>Excellent presentation skills</li><li>Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment</li><li>Active listening and effective communication skills</li><li>Team spirit</li><li>Flexibility to work in shifts</li></ul>