Job Description
Exceptional interpersonal and communication skills to engage and interact with guests effectively.
Strong organizational skills to manage guest requests and multiple tasks simultaneously.
A positive and proactive attitude to anticipate guest needs and provide personalized service.
Problem-solving skills to handle guest inquiries and complaints with diplomacy and efficiency.
Flexibility to work varying shifts, including weekends and holidays, based on guest arrival and departure schedules.
Proficiency in local language(s) and fluency in English. Knowledge of other languages is a plus.
Knowledge of the local area, attractions, and points of interest for providing relevant recommendations to guests.
Professional appearance and demeanor to represent the villa in a welcoming and respectful manner.
Skills
Exceptional interpersonal and communication skills to engage and interact with guests effectively.
Strong organizational skills to manage guest requests and multiple tasks simultaneously.
A positive and proactive attitude to anticipate guest needs and provide personalized service.
Problem-solving skills to handle guest inquiries and complaints with diplomacy and efficiency.
Flexibility to work varying shifts, including weekends and holidays, based on guest arrival and departure schedules.
Proficiency in local language(s) and fluency in English. Knowledge of other languages is a plus.
Knowledge of the local area, attractions, and points of interest for providing relevant recommendations to guests.
Professional appearance and demeanor to represent the villa in a welcoming and respectful manner.