UI/UX Designer

IT & Network
Egypt 🇪🇬
October 2, 2023

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Job Description

Job Description

About IST Networks

We at IST Networks are Focused on Delivering a World-Class Customer Experience System.

We focus on project delivery and pride ourselves on quality and innovation.

Established in 2002, IST has led the way in delivering exceptional customer experience (CX) solutions to a multitude of verticals and organizations worldwide. We at IST cherry picks the best CX technologies in the marketplace to provide our customers with the most comprehensive, innovative and effective CX solution.

Today, we operate globally with a total of 6 offices in Egypt, UK, UAE, KSA, Bahrain and Turkey, with a highly skilled workforce specializing in Contact Center (Cloud, Hybrid or on-Prem), Customer Engagement Systems (Cloud or on-Prem), Contact Center Agent Desktops, Speech and Language (Arabic and English), Mobile Transactional Security, Digital Signage, Workforce Management, Workload Distribution, Customer Journey Analytics, Robotics Process Automation, Enterprise Mobile Apps, Customer Feedback Management and many more.

Starting a career with IST Networks is exciting and rewarding. We believe in diversity and inclusion. Diverse employees, each of whom brings different opinions and skill sets that are enriching. That’s the way we want it to be because we believe that with the right mix of people, innovation takes place. At IST Networks we are also constantly investing in the training and development of our teams as we recognise that when you succeed, we do too.

Summary Description

IST Networks is seeking to fill a UI/UX Designer role. The user-experience (UX) designer will be accountable of understanding the customer business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. The UX designer to be hired will also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing. You will be working alongside other engineers and developers working on different layers of the solution. Therefore, a commitment and accountability to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Interested in our opportunity?

Enjoy being yourself and come join our innovative ISTians Team!

Responsibilities

  • Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.

  • Facilitate the client’s product vision by researching conceiving, sketching, prototyping, and user-testing experiences for digital products.

  • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.

  • Identify design problems and devise elegant solutions.

  • Make strategic design and user-experience decisions related to core, and new, functions and features.

  • Take a user-centered design approach and rapidly test and iterate the designs.

  • Collaborate with other team members and stakeholders.

  • Ask smart questions, take risks, and champion new ideas.

Requirements

Experience

  • 2-4 years of experience.
  • Experience in designing complex solutions for complete digital environments.
  • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping,

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