Travel Consultant – Outbound Dept.

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Job Description

  • Study and assimilate all information regarding travel destinations regularly
  • Help clients identify their ideal travel package based on their requirements and interests
  • Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.
  • Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
  • Securing accommodation that is best suited to the budget and location of choice.
  • Negotiate any customizations or modifications requested and accommodate to the best level possible.
  • Manage in full the reservations flow
  • Assure response to requests in timely and efficient manner
  • Represent the company with high standards of ethics and values vis a vis the clients
  • Review and comply with travel documentations with regards to rules and requirements
  • Follow-up with customers duringPre, During & Post the trip
  • Research, explore and study different travel destination options
  • Offer and promote different services and offerings
  • Use promotional techniques and prepare promotional materials to sell packages
  • Deal and support all kinds of amendment or cancellation in line with customer service ethics and in full abidance with the rules in force
  • Attend webinars, conferences and other educational programs to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Build & Maintain relationships with clients & key persons
  • Reach the revenue and profit target