Job Description
JOB TITLE: Travel Advisor
SALARY: Up to 11,400 EGP depending on experience and English level
LOCATION: Cairo, Egypt
ABOUT THE COMPANY:
Teleperformance Egypt is French Multinational company, the first contact center to open in Egypt in 2007. Is a leading provider of customer service solutions, serving some of the world’s most prestigious travel brands across a wide range of industries.
JOB DESCRIPTION:
We are currently hiring Travel Advisors to join our team in our Cairo office. The ideal candidate should have exceptional communication and customer service skills, and have a passion for traveling. As a Travel Advisor, you will be responsible for matching customers with the best travel itinerary and packages that suit their needs, and providing them with the highest quality service. This is a full-time position with a competitive salary package, social and medical insurance, and a transportation provided.
JOB REQUIREMENTS:
– Fluent in English with excellent verbal and written communication skills (B2 or C1 level required)
– Customer service or travel industry experience preferred but not required
– Good understanding of geography, airlines, and travel itineraries
– Pleasant and friendly personality with excellent problem-solving skills
– Availability to work full-time with a flexible schedule (overnight shift required)
– Graduates or gap-year applicants are welcome to apply.
JOB RESPONSIBILITIES:
– Respond to customer inquiries on travel packages and itineraries via phone or email
– Provide customers with complete and accurate information according to their needs and interests
– Make travel arrangements for customers including flights, hotels, tours and other activities
– Offer recommendations and sell travel packages that meet customer preferences and budgets
– Ensure customer satisfaction by resolving complaints or issues with respectful and efficient communication
If you’re passionate about travel and providing excellent customer service, this position is for you. to apply via link or WhatsApp :01103454413 Get a unique opportunity to work in a global environment with a fun team, and fulfilling career opportunities!