Management and ongoing optimization with the Head of Operations of the project systems used to plan for and manage all projects/tasks/clients work.
Daily planning, management and scheduling of all creative and copy resources needed for delivery across assigned client’s projects – social, digital, content and media.
Oversee assigned project resources to ensure timelines are met and deliverables handed over.
Manage allocations, timesheets, client deliveries reports on a daily, weekly and monthly basis
Management of freelance teams / individuals supporting the Head of Operations with contracts, fees and onboarding as well as managing all bookings.
Hold daily traffic meetings and status updates with creative teams and leadership.
Monitor traffic processes & input ideas on how to improve current practices where required.
Manage all tight turnaround campaign resources and update key stakeholders and team leads on requirements and issues.
Understand and master the workflow management tools and onboard new joiners onto those systems.
Ongoing assessment of all freelancers to ensure delivery against requirements and provide recommendations for extensions of contracts.
Resource crisis management for new briefs, pitches and weekend schedules.
Assist in the operations growth in Egypt, including recruitment, admin and operational support.
Ensure company culture within team members is built and help the head of operations to lead on this with the support of the People & Culture Manager in Dubai.