Thai Musician

Job Description

Job Summary and Responsibilities

• Perform Khim in the Lobby area according to the daily schedule. • Knows and understands the job description of all positions in the department and be able to perform the task as required. • Knows and understands policies of the department well and can guide others to perform the job well. • Recognizes good quality products and presentation • Checks and improves all service standards established by the company • Provides assistance to the team when required during peak periods. • Maintains grooming standards at all times. • Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency. • Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources. • Ensure the operating equipment is all in good working condition.

Job Requirements

·Giving a warm reception to guests and make sure that they are satisfied with their stay. While checking them into the hotel, providing information on hotel amenities, anticipating and responding to their needs,

·Responsible for escorting VIPs to their rooms with introduction of hotel facilities, amenities and other related information.

·Reviews the arrival list daily.

·Attends promptly to customers’ inquiries and assists them with their needs.

·Handles with guest complaints in a prompt and professionally manner. Providing guest with solution or alternatives to ensure guest satisfaction.

·Maintains the day’s activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention.  

·Always presents in the hotel lobby and should maintain proper decorum at all times. Responds quickly to calls in case he/she is not at his/her post.

·Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.

·Makes personal contact with these guests at least once a day during their stay.

·Fam·Giving a warm reception to guests and make sure that they are satisfied with their stay. While checking them into the hotel, providing information on hotel amenities, anticipating and responding to their needs,

·Responsible for escorting VIPs to their rooms with introduction of hotel facilities, amenities and other related information.

·Reviews the arrival list daily.

·Attends promptly to customers’ inquiries and assists them with their needs.

·Handles with guest complaints in a prompt and professionally manner. Providing guest with solution or alternatives to ensure guest satisfaction.

·Maintains the day’s activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention.  

·Always presents in the hotel lobby and should maintain proper decorum at all times. Responds quickly to calls in case he/she is not at his/her post.

·Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.

·Makes personal contact with these guests at least once a day during their stay.

·Familiarizes and maintains all hotel policies and procedures, including those related to hotel safety and evacuation procedures to capable of handling such situation in a professionally manner.

·Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture of Lobby Greeter personnel.iliarizes and maintains all hotel policies and procedures, including those related to hotel safety and evacuation procedures to capable of handling such situation in a professionally manner.

·Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture of Lobby Greeter personnel.