Telesales Team Lead
Job Description
iSchool, a fully online coding platform that offers programming and artificial intelligence courses to students aged 6 to 18 years old, is seeking a motivated and experienced Telesales Team Lead to join our growing team. In this role, you will oversee and manage a team of telesales representatives to drive sales and promote our online courses. You will work closely with the sales team, fostering a positive and collaborative environment that will help us achieve our goals.<br><br>At iSchool, we are committed to giving our students the tools they need to succeed in the ever-evolving tech industry. Our courses are designed to empower students with the skills and knowledge to thrive in the digital age. As our Telesales Team Lead, you will play a key role in helping us reach more students and continue to grow our business.<br><br><strong>Responsibilities<br></strong><ul><li>Develop and implement strategies to meet sales targets</li><li>Manage and coach a team of telesales agents to achieve departmental goals</li><li>Monitor and analyze team performance, providing regular feedback and coaching to improve results</li><li>Conduct regular team meetings to review progress and identify areas for improvement</li><li>Ensure that team members are adhering to company policies, procedures, and best practices</li><li>Collaborate with cross-functional teams to optimize processes and improve the customer experience</li><li>Maintain accurate records of sales data and provide regular reports to senior management<br><br></li></ul><strong>Requirements<br></strong><ul><li>Proven experience as a telesales team lead or similar role</li><li>Excellent communication and interpersonal skills</li><li>Strong leadership and coaching skills</li><li>Ability to develop and execute sales strategies</li><li>Familiarity with CRM software and telesales techniques</li><li>Strong analytical and problem-solving skills</li><li>Knowledge of e-learning industry and trends in education technology is a plus<br><br></li></ul><strong>Benefits<br></strong><ul><li>Compatible Salary.</li><li>Incentives and Bonuses.</li><li>Monthly Commission.</li><li>Medical Insurance.</li><li>Learning & Development Opportunities</li></ul>
