Telesales Representative

Job Description

Job Description

What will you do?
– Contact potential or existing customers to inform them about a product or service using scripts
– Answer questions about products or the company
– Ask questions to understand customer requirements and close sales
– Direct prospects to the field sales team when needed
– Enter and update customer information in the database
– Take and process orders in an accurate manner
– Handle grievances to preserve the company’s reputation
– Go the "extra mile" to meet sales quota and facilitate future sales
– Keep records of calls and sales and note useful information