Technical Support Specialist

Job Description

<p>Maple Telecommunications is currently seeking dedicated and talented individuals to join our team as Technical Support Specialists. If you are a recent graduate in Computer Science, Information Technology, or a related field, and possess excellent English language skills, we want to hear from you. This is an exciting opportunity to kick-start your career and contribute to the success of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Provide technical support to internal teams and end-users.</p><p>Troubleshoot and resolve technical issues related to our products and services.</p><p>Collaborate with cross-functional teams to identify and implement solutions.</p><p>Document technical processes and create knowledge base articles.</p><p>Stay up-to-date with the latest technology trends and advancements.</p><p>Requirements:</p><p><br></p><p>Bachelor’s degree in Computer Science, Information Technology, or a similar field.</p><p>Excellent command of the English language, both written and spoken.</p><p>Strong problem-solving skills and attention to detail.</p><p>Good understanding of computer hardware, software, and networking concepts.</p><p>Ability to effectively communicate technical information to non-technical individuals.</p><p><br></p>