Technical Support Officer-Arabic Speaker

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Job Description

We are looking for candidates with the following experience

  • Helpdesk level 1 & 2 support

  • IT Assets (CMDB &CI) MGMT

  • Desktop administration taskΒ 

  • Incident & Service Request Level 1

  • Assets recording (New & updates) time reports for services desk items

  • First and second level of support

  • ITIL, CCNA, MCSA

  • CompTIA Network+ISO 20000

  • Microsoft 365 Certified

  • Windows Installation and Administration

  • Arabic & English Communication Skills