Technical Field Specialist Central Africa

Job Description

Level Description
‘Technician’ Leveling Guide consists of jobs that accomplish work through a specialized knowledge or skills gained through a combination of vocational education, training, apprenticeship (craft, skilled and semi-skilled), and experience. This career stream will be most commonly applied to manufacturing technician job profiles.

Market Summary
Provides problem resolution and technical assistance to customers.

Impact
• Journey level. Applies intermediate technical knowledge of methods, regulations, equipment, tools, systems, controls, procedures, and/or essential regulations for assigned work.
• With limited guidance, prioritizes and executes responsibilities effectively for a single knowledge/technical area or group of related tasks/subject matter areas.

Communication
• Communication is internal and largely around giving/receiving basic information such as instructions, work processed and directions; with some interpretation of policies.
• Elevates questions, problems and significant challenges to more senior employees for direction or subject matter expertise.

Innovation
• Independently recognizes and resolves basic, routine, or common/repetitive and occasionally non-routine problems. Seeks assistance on complex issues and refers non-prescribed matters.
• Performs a wide variety of straightforward to moderately complex work tasks.

Knowledge
• Demonstrates knowledge proficiency in most concepts, methods, terminology, codes, quality standards, and specialized job requirements.
• Has attained all legal/operational certifications and licensures needed for job and level to be considered fully functioning in the position.