Tax – Learning & Development – Senior Associate – Amman – Jordan
Job Description
<p><strong>Line of Service<br></strong>Tax<br><br><p><strong>Industry/Sector<br></strong>Not Applicable<br><br><p><strong>Specialism<br></strong>HR Technology<br><br><p><strong>Management Level<br></strong>Senior Associate<br><br><p><strong>Job Description & Summary<br></strong>The L&D Senior Associate coordinates and supports the ongoing<br>administration, creation and delivery of best in class learning, virtual<br>and hybrid solutions, and talent and development programmes in<br>totality, from concept and design through execution and assessment.<br>The general purpose of this position is to coordinate the successful<br>scheduling, communication and implementation of all L&D<br>programmes offered to staff, as well as maintaining and updating<br>relevant systems for analysis, reporting, budgeting and forecasting.<br><br><br><strong>Financial<br></strong>
Supports the monitoring of the overall L&D budgets and accurate<br>monitoring of spend<br> Responsible for payment process of invoices to external<br>suppliers/vendors<br> Supports the L&D team to identify new, cost and time effective<br>delivery models<br><strong>Customer<br></strong> Acts as hotel/conference room liaison for assigned ‘classroom’<br>courses<br> Consolidates feedback from learning programme evaluations and<br>produces relevant reports accordingly<br> Coordinates all details related to enrolment of courses: full<br>ownership of attendee list, printing, updating materials, logistics,<br>catering, room set-up, etc.<br> Coordinates and plan all training programs logistics for attendees<br> Provides onsite support at L&D programmes/events and is part of<br>pre-event logistics/project team, working closely with recruitment<br>and onboarding teams<br> Manages and review Professional Qualifications membership<br>applications and data for students and ensure alignment with Line of<br>Service PQ policy<br> Ensures L&D team processes are aligned and adhere to Global<br>Quality Processes<br><strong>Internal Process<br></strong> Coordinates and support reports related to the learning management<br>systems<br> Uploads all training programmes into the relevant learning management systems<br> Reviews and maintain regular L&D data needed for analysis,<br>budgets, and forecasting<br> Assists to create new budgets where needed<br> Prepares appropriate forms, correspondence, and records regarding<br>course attendance, feedback on programs, instructors, etc.<br> Documents processes and procedures to streamline course<br>coordination for consistency<br> Coordinates the participation of facilitators/guest speakers for<br>programs when necessary<br> Coordinates material production and inventory for assigned courses<br> Prepares and send advance material packages to participants<br> Tracks distribution of materials where appropriate<br> Sets up and supports online and/or virtual learning sessions<br><strong>Learning & Growth<br></strong> Supports improvements in the HC Operating Model, specifically the<br>increased delivery of standardized services. Look for areas of<br>continuous improvement across the Learning & Development<br>function<br> Promotes collaboration, trust and improvement between team<br>members and across the HC Team<br> Works on specific projects related to HC initiatives as assigned<br> Demonstrates a culture of continuous learning within the Learning &<br>Development team and benchmark against best practices in the HR<br>industry and country specific<br> Acts as a key resource and liaison to other functional areas of the<br>business, building cross-functional relationships, as needed<br><br><br><strong>Education<br></strong> Bachelor’s Degree in Human Resources, Psychology or Business<br>Management is preferred<br><strong>Language<br></strong> Fluency in spoken and written English, proficiency in Arabic is an<br>advantage<br>Overall Experience<br> Up to 2 or 3 years of relevant experience<br> Specific Experience<br> Experience in HR/L&D processes including L&D reporting is<br>preferred<br><strong>Knowledge and Skills<br></strong> Strong project management skills<br> Excellent attention to detail<br> Excellent interpersonal and communication skills<br> Excellent team building and relationship building capabilities<br> Ability to maintain highly confidential information and data<br><br> Strong customer service orientation with ability to use patience and<br>diplomacy to handle issues<br> Google Suite and Microsoft Office tools<br><br><p><strong><span>Education </span></strong><span><em>(if blank, degree and/or field of study not specified)<br></em></span>Degrees/Field of Study required:<br><br>Degrees/Field of Study preferred:<br><br><p><strong><span>Certifications </span></strong><em><span>(if blank, certifications not specified)<br><br></span></em><strong>Required Skills<br><br></strong><strong>Optional Skills<br><br></strong><p><strong><span>Desired Languages </span></strong><em><span>(If blank, desired languages not specified)<br><br></span></em><p><strong>Travel Requirements<br></strong>Up to 20%<br><br><p><strong>Available for Work Visa Sponsorship?<br></strong>Yes<br><br><p><strong>Government Clearance Required?<br></strong>No<br><br><p><strong>Job Posting End Date<br></strong>September 15, 2023<br><br><br><br><br><br><br><br></p></p></p></p></p></p></p></p></p></p></p></p>
