Job Description
<strong><u>Purpose & Impact On Organization<br><br></u></strong>You contribute to the store sales and adidas profit targets by:<br><ul><li>Passionately inspiring and serving and selling to our consumers</li><li>Diligently executing store operations</li><li>Contributing to a culture of consumer centricity within the store<br></li></ul><strong><u>Key Responsibilities<br></u></strong><ul><li>Actively connect and engage with consumers entering the store</li><li>Be aware of store KPI’s (key performance indicators) and contribute to store sales</li><li>Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards</li><li>Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)</li><li>Use seasonal product and Brand knowledge effectively during consumer interactions</li><li>Communicate product features and benefits, and unique selling points clearly to address consumer needs</li><li>Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience</li><li>Be aware of all omnichannel related sales tools</li><li>Guide our Consumers through the digital touchpoints in the store</li><li>Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor</li><li>Complete sales transactions quickly and accurately while adhering to cash protection procedures</li><li>Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty</li><li>Minimize loss in the stockroom and the sales floor</li><li>Perform all store operations in a safe, effective, and efficient manner</li><li>Comply with all operational policies and procedures</li><li>Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards</li><li>Know the store KPIs and how you personally contribute to them</li><li>Plays a role in maximizing sales and minimizing loss</li><li>Keeps an up-to-date awareness of our competitors</li><li>Offers suggestions and ideas on how to improve operations and processes</li><li>Collaborate productively and respectfully with team members</li><li>Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance</li><li>Seek coaching and learning opportunities to continually improve performance</li><li>Complete all applicable training programs and effectively apply the learning on the job</li><li>Seek coaching and learning opportunities to continually improve performance</li><li>Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all<br></li></ul><strong><u>Authorities<br></u></strong><ul><li>Not Applicable<br></li></ul><strong><u>Key Relationships<br></u></strong><ul><li>Consumers</li><li>Peers and Supervisor<br></li></ul><strong><u>Knowledge, Capabilities And Experience<br></u></strong><ul><li>Retail Professional Competencies<br></li></ul><strong><u>Minimum Qualifications<br></u></strong><ul><li>Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment</li><li>Basic numeracy, literacy, and verbal communication skills</li></ul>