Talent Management Manager
Job Description
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.<p><br></p><strong>ROLE PROFILE</strong><p><br></p><ul><li>Activities Across The Following Opcos: – Global Solutions, Lifestyle, Properties, Entertainment, Future Solutions And Holding</li><li>Monitor The Service Management Ticketing Tool “Askgs), Ensure Tickets Are Assigned/ Reassigned To The Relevant Agent And Completed Without Breaching The Sla .</li><li>Lead The Talent Management Team To Deliver The Tm Scope Of Services For The Following Tm Workstreams Employee Performance Journey (End-To-End) Talent Identification & Success Planning 360-Degree Evaluations Graduates Program Nationalization</li><li>Plan And Delivery Tm Training On The Process Implementation</li><li>Manage The Reporting And Dashboard For The All Tm Processes</li><li>Ensures That Talent Management Guidelines, Policies, User Guides And Material Are Well Communicated On The Communications Platforms.</li><li>Supports The Talent Development Tower Lead To Monitor The Service Standards Continuously In Terms Of Customer Service Excellence And Creating A Customer-Oriented Mindset Across The Talent Management Team</li><li>Develops And Maintains Trust Relationships With The Opco Hc Stakeholders And The Center Of Excellence Within Maf</li></ul><p><br></p><strong><u>Requirements</u></strong><p><br></p><ul><li>Minimum 7-10 Years’ Experience In A Generalist Human Resources Role/S With At Least 3- 5 Years In The Specialist Fields Of Talent Management, Talent Development, And Learning.</li><li>At Least 3 Years Of Leadings Teams/Managerial Experience.</li><li>Shared Services Experience Within Human Capital Preferred</li><li>Experience Working Across Multiple Geographies, Cultures Within Diverse Environments, Mainly In The Middle East Preferred.</li><li>University Degree And Certification In Human Resources Practices.</li><li>Strong Communication Skills In English And Arabic Is A Must.</li></ul><p><br></p><strong><u>What We Offer</u></strong><p><br></p><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work from any country in the world for 30 days a year.</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul>
