Talent & Culture Assistant

Job Description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

Job Description

MAIN DUTIES:

Administration

– Establish action plans and schedules for meeting departmental priorities.
– Assign responsibilities, allocate resources and co-ordinate the activities of yourself and others to meet objectives effectively and efficiently

Financial and Revenue Responsibilities

– Set high performance standards and pursue agreed goals (with your Manager)
– Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles
– Report problems to Management with suggestions for resolution

Training and Human Resources

– To attend trainings and meetings as and when required.
– To undertake all the administrative requirements for the Human Resources Department.
– Follow appropriate filing and data retrieval systems in order to ensure ease of access to up to date information at all times
– To maintain and upkeep the confidential files of all Heartists.
– To prepare the monthly Human Resources report on a timely basis
– To organize the Monthly Heartist Cocktail Party, Sofitalk, Supervisor/Assistant Manager High Tea and Early Bird Breakfast.
– To assist with the co-ordination and implementation of all AHeartist Communications and committees.
– To have knowledge of the company policies & procedure and the UAE Labor law.
– To maintain Heartist Activities library, photos and photo albums.
– To maintain the Heartist Notice board and update regularly.
– To prepare and maintain monthly distribution of Birthday Cards to Department Heads.
– To sort out resumes/CV’s to the right channels
– To arrange all interview appointments.
– Maintains effective communications at all levels of management, Heartists and candidates
– Liaison with recruitment agencies and hotel schools graduates
– Manage the on-line recruitment through the Hotel Web Site
– Correct and timely placement of internal and external advertisements
– Conduct exit interviews and provide feedback on reasons for turnover
– Adherence to pre, during and post employment checklists
– Ensure Employees and Manager awareness of HR Policies and procedures
– Ensure information relating to industrial instruments is readily available to all Employee and Managers
– Manage performance management system and cycle of recruitment, induction, training, development, and succession for Levels 6 – 4 and ensure process is adhered to for other positions
– Assist line managers in the recruitment, induction, training, development, and succession for Supervisory and Rank & File levels.
– Adhere to time frames established by Head Office
– Initiate programs which foster good work relations such as social club and consultative committees
– Maintenance of employee files
– Data Base Management
– Manage standardised responses to correspondence
– Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training
– Prepares and administers detailed induction program for new staff
– Provides input for probation and formal performance appraisal discussions in line with company guidelines
– Regularly communicates with staff and maintains good relations
– To carry out any other reasonable duties as assigned by the Director of Human Resources or the Human Resources Manager
– Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
– Treat complaints of harassment and discrimination promptly and confidentially.
– Treat customers and colleagues from all cultural groups with respect and sensitivity.
– Identify and deal with issues which may cause cross cultural conflict or misunderstanding.