System Engineer

Job Description

IT System Engineer role will be responsible for maintaining and supporting our Wintel & Linux hybrid platforms and its underlying infrastructure.

Responsibilities

·       Ensuring overall system and server uptime, availability, reliability and security

·       Maintain systems updates using SCCM and WSUS 

·       Monitoring and maintaining including configuration & security management, patching, automation, hardening and system upgrades

·       Evaluate organizational vulnerabilities within assigned area of responsibility 

·       Design, test, perform upgrades and patches to installed operating systems and software deployment using SCCM

·       Managing Antivirus Solution

·       Keeping updated, accurate and reliable backups of application and databases

·       Coordinate with all stakeholders and management of projects related to systems

·       Develop plans, schedules, and requirements for deployment of systems

·       Liaising with 3rd party vendors, IT providers, etc. for specific requirements

·       Documenting policies and procedures

·       Diagnose, troubleshoot, and resolve system issues and/or respond to server outages

·       Maintain reliability of systems by monitoring, running tests, and troubleshooting

·       Monitor threats, alerts, security vulnerabilities; conduct regular reviews of security against policy goals

·       Manage, research, and resolve complex end-user escalation incidents

·       Manage Hyperconverged and video conferencing systems and integrations

·       Manage and supporting Citrix infrastructure 

·       Manage VMware Infrastructure 

·       Manage server environment with Windows and Linux operating Systems

·       Managing Active Directory and Group policies.

·       Manage office365 tenant and all its collaborative suite (Teams, SharePoint, OneDrive)

·       Manage Microsoft Intune Mobile Device Management solution 

·       Execution of infrastructure changes in compliance with given guidelines and procedures.

·       Managing Redhat Servers, patching and vulnerability management.

·       Manage PRTG Enterprise Infrastructure monitoring solution.

•            Wintel Systems Administration and Patch Management

•            Maintain servers & endpoints updates using SCCM, Adaptiva, Qualys, Intune, patch my PC and/or other tools.

•            Patch automation, hardening, vulnerability management and system upgrades

•            Provide systems Infrastructure support for projects & BAU

•            Manage Anti-virus solutions.

•            Liaising with vendors and respective stakeholders

•            Document policies & procedures 

•            Diagnose, troubleshoot, and resolve system issues and/or respond to server outages

•            Monitor threats, alerts, security vulnerabilities; conduct regular reviews of security against policy goals

•            Managing Active Directory and Group policies

•            Manage office365 tenant and all its collaborative suite (Teams, SharePoint, OneDrive)

•            Change & Release management 

•            Manage PRTG Enterprise Infrastructure monitoring solution.

•            Manage VMware virtual infrastructure

•            Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance

Qualifications and Certifications

·       Bachelor or master’s degree in an IT related field or equivalent hands-on experience

·       6 plus years’ experience in the relevant role

·       2 plus year experience in the role of SCCM/Patch Administrator

·       ITIL v3 Foundation Certification

·       Microsoft Certified Solutions Expert (MCSE) certification

·       Redhat Linux Certification

·       VMware Certification preferred.