Style Advisor

Job Description

Job description / Role

– Provide customers with exceptional service by meeting their individual requests and expectations to ensure an excellent shopping experience that consistently attracts both present and future shoppers.
– Follow trends and maintain timeless knowledge of fashion principles to create, share, and develop the team's fashion expertise.
– Demonstrate superior store knowledge to be able to understand customers' concerns and quickly determine solutions with limited supervision.
– Drive sales by consistently demonstrating remarkable clientele selling skills, focusing on the individual customer and their fashion, as well as their wardrobe needs.
– Actively greet customers and attend to their needs in the fitting room, while ensuring fitting rooms are always neat and readily available to host customers.
– Determine customer needs based on personal features, preferences, and wardrobe selections; Provide advice and expertise on different sizes, colors, and styles.
– Use product knowledge tools and available in-store technology to share features, benefits, and trends with customers.
– Take in repairs and maintain consistent follow up with clients regarding products, service, repairs, and alteration.