Store Operations Manager

Retail
Saudi Arabia 🇸🇦
October 2, 2023

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Job Description

Job Summary

Our client is a Global Trademark distributor of leading international tobacco brands and alternative nicotine delivery solutions in the GCC & Middle East. They are currently seeking an experienced Store Operations Manager to oversee and optimize the operational aspects of our retail stores in the KSA.

 

Store Operations Manager Responsibilities:

 

  • Streamline and optimize store processes to enhance operational efficiency and ensure smooth day-to-day functioning.

  • Oversee inventory management processes, including stock replenishment, stock counts, and minimizing stock discrepancies.

  • Collaborate with the visual merchandising team to design appealing store layouts that maximize product visibility and customer engagement.

  • Coordinate with the supply chain team to ensure timely delivery of tobacco products to meet customer demands.

  • Implement and maintain quality control measures to ensure that all tobacco products meet industry standards and regulations.

  • Enforce strict adherence to health and safety guidelines, ensuring a safe environment for staff and customers.

  • Monitor store performance metrics, identify areas for improvement, and implement strategies to drive sales and achieve targets.

  • Provide training and development opportunities to store staff to enhance their product knowledge, sales techniques, and customer service skills.

  • Collaborate with the finance department to create and manage store budgets, controlling expenses while maximizing profitability.

  • Facilitate effective communication and collaboration between store teams, head office, and various departments to ensure a cohesive and unified approach.

     

Store Operations Manager Requirements:
 

 

  • A Bachelor’s degree in Business Administration, Retail Management, or a related field is preferred.

  • Minimum of 4 years of experience in store operations management.

  • Strong leadership qualities with the ability to motivate and guide store teams effectively.

  • Excellent organizational abilities to manage multiple tasks and priorities in a fast-paced environment.

  • Strong analytical and problem-solving skills to identify operational issues and implement effective solutions.

     

  • Ability to adapt to changing market dynamics and make data-driven decisions to drive operational success.

  • Proficient in using retail management software, Microsoft Office suite, and other relevant tools.

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