Store Manager (Talent Pool)

Job Description

<strong><u>Purpose &amp; Impact On The Organization<br><br></u></strong>Drive your store’s profitability by:<br><ul><li>Meeting or exceeding store sales and profit targets</li><li>Managing all resources within the store to provide customers with a leading shopping experience</li><li>Driving the proper execution of established policies, procedures, initiatives and directives<br></li></ul><strong><u>Key Responsibilities<br></u></strong><ul><li>Take full ownership of the store and its commercial success</li><li>Analyze relevant data to probe and challenge the status quo</li><li>Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed</li><li>Drive continuous improvements in the store’s sales, productivity and profitability</li><li>Ensure the legal and financial integrity of the store</li><li>Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor</li><li>Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself</li><li>Schedule staff so as to properly serve customers, drive sales and execute tasks</li><li>Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values</li><li>Ensure proper in-store Brand execution according to established standards and directives</li><li>Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge</li><li>Manage all store operations in a systematic and efficient manner, as per established policies and procedures</li><li>Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store</li><li>Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis</li><li>Ensure cash register transactions are processed quickly and accurately</li><li>Lead and implement all applicable loss prevention policies and procedures</li><li>Maintain a safe and productive shopping and working environment</li><li>Manage the recruitment and training of store team members</li><li>Ensure all HR policies and procedures are adhered to</li><li>Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance</li><li>Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder</li><li>Share best practices to drive the collective performance of all district stores</li><li>Complete all applicable training programs and effectively apply the learning on the job</li><li>Seek coaching and learning opportunities to continually improve your performance<br></li></ul><strong><u>Knowledge, Skills And Abilities<br></u></strong><ul><li>Strong communication and organisation skills</li><li>Relationship building with Customers, colleagues, vendors &amp; support functions (eg. VM Facility services etc)</li><li>Strong People Management skills</li><li>Strong knowledge of retail operations<br></li></ul><strong><u>Minimum Qualifications<br></u></strong><ul><li>Preferably a minimum of 4 year’s experience managing a Fashion/sport retail store</li><li>Fluency in English – and preferably Arabic<br></li></ul>Location – Abu Dhabi &amp; Ras Al Khaimah