Store Manager
Job Description
<strong>Job Description</strong><p><br></p>POSITION OBJECTIVE<p><br></p><ul><li> Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales</li><li> Implement operating procedures at the store as per the company and Brand standards</li><li> Promote the Loyalty Program of the company for maximizing loyalty and repeat sales</li><li> Provide feedback to the Area Manager and Operations Manager with regards to employees and products</li></ul><p><br></p>Key Responsibilities<p><br></p><ul><li> Brief and guide the staff on achievement of the daily / weekly / monthly sales target</li><li> Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss</li><li> Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs</li><li> Ensure minimal stock loss manage stockrooms</li><li> Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times</li><li> Apply creative techniques to achieve / exceed the store sales target</li><li> Ensure has the required stock levels to maximize the sales</li><li> Weekly audit the store administration and resolve discrepancies if any</li><li> Manage the daily roaster, leave and grievances of the retail staff</li><li> Maintain the visual merchandising standards at the stores all the time as per set VM standards</li><li> Promote the Club Apparel Loyalty Program of the company for repeat sales</li><li> Supervise the store and provide feedback to the Area Manager with regards to the employees and products</li><li> Ensure awareness and vigilance at all times of security in the store without any negligence</li><li> Must be updated about the various brands of the group for suggestive selling to the customers</li><li> End to end store operations responsibility</li><li> Must be physically fit to stand for extended hours and heavy lifting</li></ul>
