Store Manager

Job Description

Job Description

Definition or summary description of the profession

The Store Manager contributes to the definition of the strategy of his store in consultation with the General Management, Purchasing, Marketing, Finance and Human Resources.  He implements all the means to guarantee the application of the commercial policy of the sign and to develop the turnover of his store.  He handles the economic results of his store and their progress.  In coordination with his hierarchy, he steers commercial activity, provides day-to-day administrative and financial management and manages staff by delegating to his team of managers, depending on the size and turnover of the store.

Internal and/or external functional relationships

The store manager is in contact with all the staff of the store and more particularly its management team.  He is also in contact with his management and the centralized services.  Externally, he is in contact with suppliers, subcontractors, local partners, the occupational physician, labour inspection… and customers when he is on the sales floor.

Requirements

Common activities (core business), grouped into business areas

Commercial

Participate in store master plan

Realize the launch of daily activity

Reporting to management: analyzing and reporting on business activity

Evaluate results against business objectives

Carry out sales, order and inventory forecasts with department managers

Control and validate the implementation of the brand’s commercial strategy

Propose and implement action plans to optimize revenue and margin management

Facilitate meetings to inform and communicate with staff

Enforce the rules and procedures concerning the laws and regulations in force (health and safety, commercial, environment, quality, etc.)

Control the organization and execution of activities in the store

Coordinate actions and delegate to department heads

Develop the skills of its staff

Delegate missions or projects and ensure follow-up

Validate the training plan with human resources

Recruit or validate the recruitment of staff

Conduct assessment interviews

Implement the fixed compensation policy management

Build your budget

Manage your operating account

Guarantee the group’s HR policy

Carry out commercial reporting to management

Ensure the maintenance of the building and equipment related to life safety

Enforce working practices and methods (health and safety, sustainable development policy, etc.)

Managing employee representative bodies

Skills

Theoretical and procedural knowledge

Master the management of an operating account

Master the brand’s financial and commercial management tools

Know the regulations in force (commercial, health, safety, environment)

Know the methods of inventory management

Mastering sales techniques

Knowledge of action (know-how)

Succeed in boosting a commercial dynamic

Ability to negotiate means to achieve store goals

Know how to maintain management ratios and respect the budget

Successfully develop by optimizing costs and expenses

Propose organizational changes and commercially boost the store

Knowing how to identify each person’s skills and accompany them in their progress

Know how to set goals for everyone and communicate around the results

Know how to apply management methods and delegate responsibilities according to identified capacities

Know how to identify areas of development for staff, detect a need for training and support them in their journey

Set goals by identifying step progression

Know how to organize your store on a model that respects the store’s master plan and the brand’s commercial strategy

Know how to analyze, manage management indicators

Know how to carry out a budget analysis and use the corresponding tools/methods

Be able to analyze your competition and activate the right levers in relation to your catchment area

Understand fashion trends and phenomena

Ability to analyze marketing data

Relational and behavioral skills

Listening to managers and staff

Take into account the skills of each in the organization of its delegations

Dialogue with your teams, explain the organization and the results to be achieved

Know how to motivate your team and stimulate a commercial dynamic

Successfully unite the different areas of the store to facilitate the achievement of store objectives

Communicate both positives and negatives with staff

Be in a position of exemplarity vis-à-vis its teams