Stock Assistant – Lululemon Riyadh KSA “Expat”
Job Description
<p>Responsibilities will include, but will not be limited to the following:</p><p>Operational</p><ul><li>Hang, attach and remove fixtures and fittings as requested.</li><li>Support the set up and maintenance of shop floor, offices, stock rooms and other areas of the store.</li><li>Assemble products as per the brand instruction manual and report any manufacturing defect.</li><li>Attach barcode to each product as per the company and brand guidelines.</li><li>Assist the stock room supervisor with the preparation for the store stock take.</li><li>Remove sold products as per VM and operations team direction.</li><li>Report and label the damaged stock and place it in the designated area in the stockroom.</li><li>Ensure all stock transfer out is prepared and checked to eliminate discrepancies.</li><li><br></li></ul><p>Customer</p><ul><li>Perform daily floor walk for the assigned area and replenish stock as per VM and operation direction.</li><li>Ensure stock is appropriately and accurately prepared in the stockroom as per the customers transaction information.</li><li>Support store activities such as promotion, masterclass and launching new department as required by the management team</li><li>Support sales team as and when required with customer order collections and assembly requests.</li><li>Ensure all online sales orders are processed in an accurately and timely manner in line with business SLA.</li></ul><p>Standards</p><ul><li>Check all stock received from warehouse/ local vendors as per company guidelines and report discrepancies and defect to the supervisor.</li><li>Check all stock sold for customers before delivery and ensure perfect stock only dispatched.</li><li>Actively check stock room and report stock not displayed on the shop floor to VM and the management team.</li><li>Accountable for maintaining proper and safe display of items on the shop floor ensuring the expected standards are met.</li><li>Maintain HSE practices in the working environment at all times to minimize the opportunity of damaged stock, and to reduce the risk of injury to self and colleagues.</li><li>Support the stockroom Supervisor in maintaining the stock room as per the Company and brand standards at all times, including but not limited to cleanliness, tidiness and replenishment of stock and packing materials.</li></ul><p><br></p><p><u>Leadership / Behavioral Competencies and Values</u></p><p><br></p><ul><li>Leads the Way – Is able to prioritize work based on urgency and impact. Is able to communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create positive energy. Enthusiastic about new challenges.</li><li>Drives Impact – Is able to identify key pieces of information required for delivery of work. Identifies areas of risk within own role. Understands when things are urgent. Takes ownership and escalates where required in a timely manner.</li><li>Thinks Customer – Actively listens and demonstrates understanding for customer’s stated and unstated expectations, and understands what is needed to deliver on expectations. Delivers value and quality to the customer. Understands “customer first” mindset.</li><li>Thinks Group – Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborating.</li><li>Develops Talent – Suggests ways of improving efficiency. Spends time learning and improving. Regularly seeks feedback. Responds honestly to difficult questions and gives relevant feedback when required.</li><li>Fosters Innovation – Does not hesitate to share new ideas. Is curious and takes inspiration from best practices. Demonstrates creativity in day to day work.</li></ul><p><br></p><p><u>Qualifications/Education</u></p><ul><li>High school certificate</li></ul><p><br></p><p><u>Experience</u></p><ul><li>1-2 years’ industry experience</li></ul><li></li>
