Station Master

October 2, 2023

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Job Description

JOB PURPOSE:

Be mindful that Safety, Security and Environmental is everyone’s responsibility and as such ALL-staff members are accountable for reporting and intervening in Safety, Security and Environmental violations.

In conjunction with the HSE Safety Officer, ensure that all potential security hazards or breaches are properly acknowledged, escalated, and follow up on their action.

Responsibilities/Duties

  • Responsible for the management of station employees.
  • Holds responsibility for safety and the efficient running of the station.
  • Focus on personnel management and public relations.
  • Have far more customer interaction with travelling passengers.
  • Deputize for other members of staff in their absence.
  • Assure proper process in place to guarantee stations Safety & Security.
  • Work closely with HSE Team to be aligned from both Security and Safety aspects.
  • Escalate to Zone Manager any incidents related to assigned station operations.
  • Promote a positive Safety culture within the workplace and participate & Lead in any Safety related meetings/briefings as required within the Job role.
  • Comply with the requirements of the Company Safety Policy and Safety.
  • Monitor security vendor to assure their presence.
  • Monitor Housekeeping Vendor to assure their proper presence and efficiency.
  • Assure all related needed work permits are properly opened and closed once work is completed.
  • Consider the safety of other persons who may be affected by their acts or missions

Essential Qualifications, Knowledge & Experience

QUALIFICATIONS:

  • Suitable University Degree

KNOWLEDGE:

  • A thorough understanding of Railway industry.

EXPERIENCE:

  • Min. 10-12 years of experience in leading a team, preferably in railway industry.

DESIRED BEHAVIORS

  • Highly knowledge of safety.
  • Customer Service Experience.
  • Excellent Leadership skills
  • Ability to handle stress and critical situations.
  • Work under pressure from both customer and internal side.
  • Business Management skills.
  • Proper Vendor Management skills