SR. Sales Associate
Job Description
Sales
- Promotes products and services to customers
- Maximizes sales transactions to achieve and exceed sales targets.
- Strives to achieve pre-set sales targets in cash, credit, warranties and accessories
- Seeks to improve and enhance his/her level of product knowledge
- Ensuring sales opportunities are constantly converted to sales transactions
- Creating sales invoices and mastering BO & POS applications.
Customer Service
- Demonstrate presentable appearance, and a pleasant smiley face
- Provide high level of service to all customers
- Being constantly aware of customer needs
- Interacts with customers in a friendly and honest manner
- Demonstrates high level of product knowledge
- Recommends and encourages customers for best products and services based on their own needs
- Expedites sales process in an effective and efficient manner
- Explains D&I and return and exchange policies to customers
- Avoids harsh arguments and conflicts with customers
Operations
- Being aware of all in-store promotions, discounts, credit, coupons and etc…
- Keeps all company information including sales figures strictly confidential
- Follows all company safety and security procedures
- Conducts regular stock checks and liaising with stock control
- Reports and processes damaged display items to Showroom Manager
- Ensures all products are displayed as instructed/planograms
- Ensures all products in specified areas are accurately priced
- Maintains sales area accessible for customers, clean and tidy
- Conducts price changes as instructed by showroom management
- Masters computer applications (Outlook, SAP, POS & BO)
Skills
- 0-2 years of experience,
- Good English language
- Good communication skills
- Ability to work in a team
