Spa & Recreation Manager
Job Description
<strong>Company Description</strong><p><br></p>”Why work for Accor?<p><br></p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<p><br></p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<p><br></p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”<p><br></p><strong>Job Description</strong><p><br></p><ul><li>Reports to the Cluster Director of Revenue. </li><li>Ensure all operations are in full compliance with local health and safety codes. </li><li>Assist with the monitoring and recording of all store sales, costs, payroll and profits according to store procedures, as assigned by the Cluster Director of Revenue. </li><li>Monitors quality control in all aspects of operation. </li><li>Ensures all client services are being carried out in a professional, correct and efficient manner. </li><li>Assists with orientation, training, performance evaluation and disciplinary action for store staff. </li><li>Monitor all store inventory and place orders as required. </li><li>Implement and promote strategies for store loss prevention. </li><li>Administrative Management. </li><li>To assist Management in increasing the Spa’s profitability</li><li>Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section</li><li>Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention. </li><li>To be flexible and willing when asked to fill in any areas where needed to help in an emergency or difficult circumstance as assigned or required by Management</li><li>Having a positive attitude towards work, are self-disciplined and self-motivated, sets a good working example for all sub-ordinates. </li></ul> Qualifications<p><br></p><ul><li>Minimum 2 years experience managing all operations in a retail environment. </li><li>Experience with spa and/or massage therapy industries preferred. Bachelor’s degree or equivalent combination of education and experience. </li></ul><p><br></p>Additional Information<p><br></p>experience is an asset<p><br></p>Prior experience working with Opera or a related system<p><br></p>Fluency in English<p><br></p>additional languages are a plus<p><br></p>Your team and working environment:<p><br></p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<p><br></p>Note: Customization may be included for any specific local or legislative requirements, such as work permits<p><br></p>Our commitment to Diversity & Inclusion:<p><br></p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
