Job Description
<p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Set and implement social media and communication campaigns to align with marketing strategies.</li><li>Work on content calendars with the social media manager, including the timely publishing of social media posts.</li><li>Create engaging text, image and video content for social media accounts.</li><li>Respond to comments and customer queries in a timely manner, across multiple social media platforms </li><li>Monitor and report on feedback and online reviews.</li><li>Help build community </li><li>Work collaboratively with social strategy, account management and creatives to ensure social media channels are on brand at all times.</li><li>Build relationships with customers, potential customers and industry professionals.</li><li>Stay up-to-date with digital technology trends.</li><li>Analyze the conversation around the brand daily.</li><li>Willing to travel to run event coverage across GCC Region. </li></ul><li><br></li><p><strong>Background & Skills</strong></p><p><br></p><ul><li>Must be fluent in written and verbal Arabic.</li><li>3+ years of experience in Community Management in the Middle East.</li><li>Knowledge of social media good practices in terms of formats and tone of voice</li><li>Ability to identify and track relevant community metrics.</li><li>Knowledge of metrics, social listening tools (including social bakers, Sprout and Meta) </li><li>Knowledge in managing social media platforms.</li><li>Experience in developing or implementing community manager strategies.</li><li>Excellent verbal communication skills in English & Arabic.</li><li>Excellent Arabic writing skills.</li><li>Curious and attentive and constantly seeking to learn.</li></ul><p><br></p><p><br></p>