Site Systems Administrator
Job Description
Job Purpose
– Responsible for effective & smooth running of the site IT operations and maintenance of systems while preventing and solving problems and ensuring continuous improvement of the systems’ performance
– Respond promptly to all users when they experience problems with the system
– Ensure that all systems’ related procedures are aligned with the company’s policies and objectives
– Perform duties in accordance with Malia Group policies and procedures
Duties And Responsibilities
On System Administration
– Install operating system software, servers, patches and upgrades
– Monitor system performance and troubleshoot problems by conducting daily preventive checkups on all data centers/operating systems and applications located in Head Office and remote sites
– Assist in the administration and configuration of Firewalls/Switches/Routers/Access Points/Controllers/VOIP and third-party security applications
– Manage installed Applications Services on servers including Microsoft Services (Active Directory, Windows Server Roles and Features, Group Policy…)
– Support, configure and maintain Virtual Environments in Lebanon and Iraq (VMWare)
– Assist when required the administration of Users Email Services
– Ensure integrity and confidentiality of sensitive data
On Security
– Monitor Web/Application/Email filter to secure internet access for all branches and user access list
– Assist when need be, in security systems testing
– Manage, monitor and update virus-prevention systems
– Ensure validity of backed-up data and perform recovery operations when required
On IT Support
– Provide technical support (level 2) for all employees’ incoming requests related to computer hardware and software (computer crash, projector problems, malfunctioning applications, system recoveries, mobile applications, handheld devices…)
– Support and resolve all network technical problems for layer 2 network peripherals (small access points, routers and switches) and for Internet connection availability
