Services Project Manager II

Job Description

<strong>At TDW we put people first – that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.</strong><p><br></p><em>Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.</em><p><br></p><strong>Overview</strong><p><br></p>Ensure that HT&amp;P (Hot Tapping & Plugging) projects and customers are managed in a highly professional and customer-focused way in compliance with customer requirements and TDW standards, from first client inquiry until the successful job completion; including scope, estimate, quote, field execution, invoice and final reporting in efforts to obtain project success.<p><br></p><strong>Responsibilities</strong><p><br></p><ul><li>Utilizes project management best practices.</li><li>Implement corporate policies and procedures.</li><li>Drives cooperation between all Western Hemisphere HT&amp;P resources including Quoting, Scheduling, Coordination, Project Management, Operations and Invoicing as well as Manufacturing and Engineering to deliver TDW solutions to the customer.</li><li>Recommends process/procedure improvements and tool/equipment improvements to appropriate TDW personnel.</li><li>Emphasizes professionalism and safety with all internal/external customers.</li><li>Works with all HT&amp;P resources to help them understand and practice the HT&amp;P Project Management role, responsibilities and best practices.</li><li>Collects and reviews all HT&amp;P project information required from internal/external customers in efforts to execute successful HT&amp;P projects.</li><li>Supports the generation of quotes, reviews quotes/invoices as requested for accuracy and compares to Scope of Work in addition to collaborating with Sales Rep, Regional Management and local management team to ensure proper pricing and invoicing.</li><li>Generates and processes Change Orders in a timely, efficient manner.</li><li>Publishes, documents and communicates Pre-Job Meeting Notes and/or Scope of Work on each HT&amp;P project.</li><li>Monitors, participates and communicates in overall project background, objectives, scope of work and deliverables.</li><li>Attend site visits and customer meetings as necessary.</li><li>Travel expectation is 50% or more for field execution. </li><li>Field attendance during planning and execution phases, as necessary.</li><li>Identifies and coordinates resources (people and equipment) and assigns individual responsibilities within the project team, including vendors, sub-contractors and field personnel, engineering etc.</li><li>Manages customer expectations relative to the job scope, scope changes, work execution and invoicing.</li><li>Establishes, assigns, documents and communicates project Risk level to the customer and HT&amp;P organization on all projects.</li><li>Works with all HT&amp;P resources to mitigate project risk and company exposure.</li><li>Lead technical discussions on process, procedure, tools and support equipment.</li><li>Collaborate with other Project Mangers on best practices including Operational Excellence, Project Management Practices, Business Development, Behavior, Organization, Communication, Safety, TDW Compliance and Extreme Customer Commitment. Drive One TDW culture.</li><li>Ensures execution of the job from beginning to end to achieve customer satisfaction.</li><li>Demonstrates appropriate commercial and technical creativity to meet expectations of the demanding business.</li><li>Coordinates service delivery with sub-contractors and vendors.</li><li>Relays information between the customer and TDW internal departments.</li></ul><p><br></p><strong>Experience</strong><p><br></p><ul><li>Degree or technical training preferred, but will consider a combination of education and experience.</li><li>Bilingual English/French preferred, but not required.</li><li>PMP, CWB, PgMP or PMI-ACP certification preferred.</li><li>Knowledge of ASME and CSA standards.</li><li>Some project management experience required.</li><li>Basic knowledge of pipeline operations is required.</li><li>3-5yrs industry experience required.</li><li>Extensive experience in MS Word, Excel, Outlook and PowerPoint with working knowledge in project management package software.</li><li>Strong interpersonal skills.</li><li>Strong organization skills and rigor, capability to work in a team on fast moving projects.</li><li>Strong communication skills, both written and verbal.</li></ul>