Server

Job Description

<strong>Server – re/Asian by Wolfgang Puck<br><br></strong><strong><u>Overview<br><br></u></strong>The Server position provides an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options.<br><br><strong><u>Key RESPONSIBILITIES<br></u></strong><ul><li>Greet and escort guests to their tables</li><li>Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)</li><li>Prepare tables by setting up linens, silverware and glasses</li><li>Inform customers about the day’s specials</li><li>Offer menu recommendations upon request</li><li>Up-sell additional products when appropriate</li><li>Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization</li><li>Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages</li><li>Communicate order details to the Kitchen Staff</li><li>Serve food and drink orders</li><li>Check dishes and kitchenware for cleanliness and presentation and report any problems</li><li>Arrange table settings and maintain a tidy dining area</li><li>Deliver checks and collect bill payments</li><li>Carry dirty plates, glasses and silverware to kitchen for cleaning</li><li>Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)</li><li>Follow all relevant health department regulations</li><li>Provide excellent customer service to guests<br></li></ul><strong><u>Experience<br></u></strong><ul><li>Proven restaurant serving or waiter experience</li><li>Hands-on experience in cashier duties</li><li>Attention to cleanliness and safety</li><li>Patience and customer-oriented approach</li><li>Excellent people skills with a friendly attitude</li><li>Responsible and trustworthy</li><li>High school diploma is a plus but not required</li></ul>