Senior Splunk Engineer

Job Description

The Senior Splunk Engineer role duties involve Post Sales activities on a high technical and outstanding quality level. Post Sales activities include professional services, design, audit, implementation, integration, and review of network and security solutions. The primary technologies part of this role will be SOC related technologies such as SIEM, EDR, VA.<p><br></p><strong>Responsibilities</strong><p><br></p><ul><li>Leads projects delivering architectural level requirements and supervising activities related to deployment, configuration, testing, and troubleshooting</li><li>Deployment and implementation of SIEM (Splunk) technology</li><li>Integrate data sources with SIEM solution (i.e., Windows, AV, FW, Linux…etc.) </li><li>Execution of technical security projects for our clients</li><li>Act as a subject matter expert for information security services to our clients</li><li>Interaction and communication with vendor support organizations and engineers</li><li>Designing security architectures for our clients.</li><li>Researching innovative solutions for client needs</li><li>Deliver a successful proof of concept for our clients</li><li>Maintain a healthy project status</li><li>Able to handle the customer demands and requests </li><li>Provide the support for other team members</li></ul><p><br></p><strong>Qualifications:</strong><p><br></p><ul><li>Bachelor’s degree in information security or IT-related matter or equivalent experience</li><li>Deep understanding of technical concepts in a complex environment </li><li>High experience with the ability to implement and deliver projects of the below products plus the highest certifications REQUIRED:</li><li>Splunk SIEM, ES</li><li>CarbonBlack EDR</li><li>Tenable VA</li><li>SOAR</li><li>Any additional experience in other SIEM solutions such as LogRhythm, QRadar…etc. will be an added point.</li><li>Any additional experience in other technologies/vendors such as F5, Palo Alto, Infoblox, Thales and Beyond Trust will be considered as add-on.</li><li>Understanding of information security concepts and related technology</li><li>Strong background and experience in TCP/IP networking of large-scale organizations including routing and switching</li><li>Understanding of Software Defined Networks (SDN) and virtualization</li><li>Flexible work approach, based on the job requirements</li><li>Being able to identify new work areas and to set new goals for themselves</li><li>Good presentation skills</li><li>Excellent and accent-free communication skills in English</li><li>Proper and structured documentation and diagramming</li><li>Excellent organizational skills in enterprise support</li><li>Excellent communication and training skills </li><li>Outstanding customer handling, friendly and goal-oriented</li><li>Ability to communicate / translate to Customer-level</li><li>Being able to understand complex business processes and activities</li><li>Flexible work approach, based on the job requirements</li><li>Being able to manage his/her own projects</li><li>Arabic language is preferred</li></ul><p><br></p><strong>Benefits</strong><p><br></p><ul><li>Health insurance with one of the leading global providers for medical insurance</li><li>Career progression and growth through challenging projects and work</li><li>Employee engagement and wellness campaigns activities throughout the year</li><li>Excellent learning and development opportunities</li><li>Annual Flights Tickets</li><li>Inclusive and diverse working environment</li><li>Flexible/Hybrid working environment</li><li>Open Door Policy</li></ul><p><br></p><strong>About Us</strong><p><br></p>Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.<p><br></p>Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.<p><br></p>Help AG has firmly established itself as the region’s trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.