Senior Relationship Manager, Public Sector
Job Description
Job Purpose:
Establish new business and manage the existing government and semi-government relationships to retain and grow their banking relationships with the bank in a profitable manner.
Principal Accountabilities
Build new business relationship with potential government and semi-government entities to increase product volume and deposits
Develop strategic partnerships with government and semi-government entities to offer bank digital products and solutions in coordination with products partners including PCM, PSP and treasury.
Identify, solicit and acquire new government relations across all geographic areas and in line with bank approved strategy and guidelines.
Maintain & manage an assigned portfolio of existing government relations to retain & grow their banking relationships in a profitable manner and in line with assigned business growth targets.
Interact with Government officials and arrange business meetings on a regular basis in order to strengthen the relationship by marketing and cross sell PCM & PSP services and products to the existing and potential government. Such visits to be recorded by way of call reports, which are to include all pertinent information in a timely manner.
Work closely with product partners including; Transactional Banking, Treasury Banking Team, PSP to prepare holistic pitching business proposals for new/existing government entity to maximize department profitability.
Ensure disciplined approach towards Pipeline Report Management.
Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.
Keep abreast of developments in the area of Transactional Banking (iBusiness, H-2-H, iCollect, iPrint, Cash Management, iPay, Cheque Printing, POS solution, Cash Collection & Delivery, SCDM, eCommerce, iServe) to be able to propose digitised solutions with full understanding of its impact on government entities to spot potential business opportunities. Contribute to the planning process in order to develop government relations business strategies.
Develop a strong level of local contacts with the government and semi-government entities.
