Senior Officer- Strategic Partnerships
Job Description
<p>Support to offer tangible value proposition on Corporate Credit Cards to eligible Corporate clients.<br><br></p><p><strong>Generic Accountability<br><br></strong></p><ul><li>Work with product dept. on all product related aspects/requirements</li><li>Support in the process of on boarding Corporate Client and ensure all required approvals are obtained.</li></ul><p><strong>Job Specific Accountabilities<br><br></strong></p><ul><li>Life cycle management of corporate and prepaid card products</li><li>Arrange new enhancements on existing products and its features, work with project/IT and other stakeholders on launching new products</li><li>Interact with Marketing, Sales, Credit, Card Operations and IT functions to work towards achieving the business requirements during the product life cycle.</li><li>Support Product team to review monthly P&L and follow up on corrections when required.</li><li>Obtain, develop and maintain the MIS necessary to understand the product business dimensions, activity ratios, and customer spend patterns, customer segmentations, etc. in order to identify the strategic / tactical product initiatives that will support the business objectives.</li><li>Continually reviewing existing product range, offerings, processes and sales channels to develop suggestions on improvements along with the product AVP</li><li>Work with schemes and other regulatories on product related requirements</li><li>Arrange with marketing team for broadcasting EMS & SMS and other product promotional activates.</li><li>Support clients to on board on Corporate Payment solutions such as VCF , Visa Intellilink , Visa Payment Control , MC Smart Data and ICCP and any other payment solution deemed required by client.</li><li>Maintain good segregation of the corporate client’s categories (HNI and remaining) and ensure following the related process for each category.</li><li>Arranging documents such as PPG, RCSA, KRI, BCP, ECWRA, process documents, SLA’s etc. pertains to product.</li><li>Monitor and manage customer queries and complaints regarding product offering.</li><li>Coordinate with Visa and Master card for set up of VCF, CTA , VPC and other payment systems.</li><li>Work on processes and policies related to Corporate Cards and Corporate Payment solutions.</li><li>Receive all Corporate Clients application forms and ensure correctness of data</li><li>Ensure all required supporting documents are obtained from client through RM.</li><li>Ensure processing of application forms within the approved SLAs.<br><br></li></ul><strong>Qualifications<br><br></strong><p><strong>Minimum Qualification<br><br></strong></p><ul><li>Bachelor degree</li></ul><p><strong>Minimum Experience<br><br></strong></p><ul><li>5 years’ of relevant experience in any sector with at least 1 year in similar positions of progressively increasing managerial responsibilities in the portfolio analysis function. Past experience in payments industry desirable, but not mandatory for the right candidate.</li></ul>
