Senior Manager Virtual Health & Innovation

Job Description

Position: Senior Manager Virtual Health & Innovation

Sector: Health, Wellbeing & Biotech

Job Location: Sharma, NEOM

Role Purpose:

NEOM is a new vision of what the future could be. It’s an attempt to do something that’s never been done before and it’s coming at a time when the world needs fresh thinking and new solutions. Put simply, NEOM will not only be a destination, but a home for people who dream big and who want to be part of building a new model for sustainable living. NEOM will be a hub for innovation, where established global businesses and emerging players can research, incubate, and commercialize groundbreaking technologies to accelerate human progress.

eHealth and Virtual Health Innovation senior manager will be responsible for initiating, expanding and continually improving upon HWB eHealth and virtual care services, to ensure alignment with the priorities of NEOM-HWB communities and their leadership. The candidate will provide strategic direction and leadership in virtual care development and implementation within NEOM Initiatives and the Health sector Electronic Medical Record (EMR) project supporting integrated team based primary and advanced health care. The candidate will also provide thought leadership and advanced service design skills to the work of implementing the HWB Primary Care and eHealth Strategic Framework and three-year road map.

Key Accountabilities & Activities:

Develop new eHealth technology operational standards ( Digital 1st approach) and develop and implement an eHealth, and virtual primary care plan and road map for the sector and NEOM;

Oversee HWB telehealth site support, including expansion of telehealth and virtual care access to the other NEOM communities;

Align eHealth technology implementation with HWB led primary and secondary care initiatives.

Work collaboratively with the Director of Healthcare technologies and the Primary Care Operations & Planning to design and launch new virtual primary care services.

Manage a multi-disciplinary team to effective collaboration in identifying service gaps and priorities and create work programs for co-creating new service pathways based on sector priorities;

Provide strategic leadership in the design and implementation of community engagement for eHealth and virtual primary care service innovation;

Lead the development of provider teams responsible for implementing new virtual primary care services delivered by HWB and/or NEOM communities;

Lead the design and coordinates the integration of virtual services (e.g., NEOM Virtual Doctor of the Day) with in-community primary care services (e.g., Primary Care Centres and Hospital), partnering with the Director of Operations and Planning to ensure low barrier direct access and continuity of care;

Provide strategic advisory services to HWB regional and executive teams on best practices in designing, delivering and evaluating virtual primary care and eHealth services, including advanced thought leadership in the design and delivery of integrated and virtual care environments;

Lead the development of an HWB EMR strategy to support the NEOM Care Networks, including building data frameworks for these tools and designing work flows on use of data;

Serve in a leadership role as a data steward, advising on data analysis and translating data into new virtual primary care and specialist service innovation initiatives;

Lead the development of inter-disciplinary teams and establish communities of practices among providers and liaising with the work of the HWB Medical Affairs and Wellness Office;

Liaison with the regional health authority and other partners, working to establish pathways of integration between NEOM primary care services and regional health authority services, where appropriate;

Support the regional primary care teams to engage in discussion with Divisions of Family Practice and related Primary Care Network developers, and regional health authorities about virtual service integration;

Develop collaborative relationships with key external partners at local, regional and provincial levels, including Doctors and other key partners in pursuit of provincial primary care goals and directions;

Apply advanced working knowledge of planning concepts related to budgetary, staffing, quality and strategic initiatives;

Perform other related duties as assigned.

Background, Skills & Qualifications:

• Degree in Medicine or Allied health is a MUST
• 3-5+ years of professional experience key eHealth programs and initiatives
• Experience in mandate, policies, programs and activities of relevant federal/provincial organizations and agencies to create, promote, maintain effective partnerships, including the related legislation, regulations, policies and standards, particularly as relevant to privacy and security of data and information.
• Project management best practices including waterfall and agile/scrum methodologies.
• You will also have knowledge of Internet Communication Technology (ICT) and information management, including system design, interoperability standards, connectivity, hardware, application software, data communications and knowledge of business process re-engineering.
• Minimum of 4 years working in a hospital and/or Ambulatory Care Services setting.
• Master’s degree in business, information systems, statistics, healthcare management or related degree.
• Education/training PREFERRED: PMP Certification; CPHIMS Certification.