Senior Housekeeping Supervisor

Job Description

What is in it for you:

• An opportunity to be with world’s preferred Hospitality Company.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies and the opportunity to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing: 

• Responsible for upkeep of guest floors and public area as per standards.
• Optimizes work productivity by effectively scheduling and allocating all available resources, recommends changes in methods, equipment, to Assistant Manager Housekeeping in order to improve departmental standards/productivity and ensures implementation of the same.
• Responsible for ensuring that team follows periodical cleaning schedules.
• Ensures guest requirements and requests are promptly and efficiently responded in order to achieve higher customer satisfaction.
• Responsible for coordinating and to maintain good working relations with Front office and uniformed services.
• Ensure employees are informed daily about priorities to personalize service.
• Liaise with other departments to ensure room cleanliness standards are maintained while meeting productivity goals.
• Preparation of housekeeping daily report and monthly reports, commenting on key performance indicators.
• Any other duties assigned by the Management.

Your experience and skills include:

• At least 2 years’ experience in a similar capacity.
• Experience in the luxury or upscale segment is preferred.
• Strong guest relations and problem solving abilities.
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collectively as part of a team.