Senior Engineer

Job Description

Job Description

Specific Accountability

§Work with IT Teams to help maintain IT Service Continuity / IT Disaster Recovery Program & process,

documentation, templates, and reports that is compliant with the requirements of the Bank’s Business Continuity Management process as well as all the financial regulators and Central Bank in the region and overseas locations

§Coordinate and collaborate with IT Teams and internal stakeholders to produce, maintain, and test service continuity plans & procedures for all IT Systems, applications & Infrastructure components hosted in data centers in the region and overseas locations

§Ensure that the IT Disaster Recovery Plans for all IT Systems, applications & Infrastructure components are duly reviewed and approved by all the stakeholders from technical and management side

§Participate in the Disaster Recovery Exercises for IT systems & components hosted in Bank’s Data

Center as well as at overseas locations by defining and documenting clear scope & scenario, planning & executing the tests as per schedules and producing a detailed Exercise Report capturing all the relevant details & outcome of the exercise along with identified areas of improvements

§Manage, communicate, and coordinate with Bank’s international regions on their respective DR exercises. Work with UAE’s Head Office technical resources and international IT teams to execute the test and produce a DR Exercise scope document, Exercise Report & capture all actions, issues, and areas of improvements from the tests

§Centrally document & manage all the gaps, areas of improvements, issues, and actions from the outcomes of DR test 

§Log proactive problem tickets and regularly drive and monitor the progress of DR test related gaps,

issues, areas of improvement and actions until final closure

§Ensure all international regions update and regularly maintain a site level Disaster Recovery Plan

document capturing recovery details in the event loss of full site or connectivity with Head Office Data

Centers in UAE

§Maintain and update the e-battle box (central repository for all IT DR Plan and procedure documents) and ensure there is a governance framework to ensure these documents are well catalogued and are up to date (reviewed and updated annually at least)

§Manage the monthly / yearly Business Continuity Exercise for all Bank’s key locations in UAE

§Ensure coordination efforts with Group Business Continuity Management & Business Continuity

Coordinators for readiness of all IT requirements for the BC exercises & also participate in the exercise

and manage the IT incident handling by being available at the Recovery site along with required IT

support teams