Senior Employee Relations Officer

Job Description

Job Summary

To manage employee matters, grievances and compassionate related issues. Provide support and guidance to managers and employees on issues related to work conflicts

Job Responsibilities 1

Assists in developing, reviewing and updating the employee relations policies and procedures and ensures their implementation.

Administers the HR Services in a precise and timely manner; and ensures a high quality standard is applied to all transactions.

Monitors and controls employees’ data to ensure timely processing and compliance with related policies.

Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up with regards to the agreed/decided actions.

Coordinates with the recruitment and business partnership section to plan and arrange induction for new recruits, as well as advise new staff on Company’s employee relations policies and procedures.

Coordinates the planning of the employees’ leaves with the different divisions/departments.

Manages the resolution of employee HR inquiries and grievances while ensuring adequate support is provided to employees.

Processes and communicates employees’ action letters (i.e. promotions, salary adjustments, disciplinary actions etc.). Communicates and circulates new and updated policies, procedures and regulation to Company employees.

Creates, maintains, and updates employees’ files while ensuring their confidentiality.

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

Job Experience

Competencies

Collaboration
Accountability
Resilience
Quality
Leadership
Employee Experence and Design Thinking L2
Data Driven L2
SAP ERP Human Resources L2
People Advocacy L2
Digital Integration L2

Education