Senior Business Process Improvement Specialist

Job Description

• Responsible for performing process analysis and design to drive continuous process improvement that supports the Company’s strategic goals. This position is also responsible for creating and maintaining department metrics and reporting.
• Document the As-Is business processes
• Lead process improvement initiatives
• Manage the efforts to identify, revise and improve existing processes
• Work with and understand how departmental process changes impact other departments
• Develop the appropriate process key performance indicators
• Monitor and report on process change progress
• Propose and design the appropriate process improvement changes
• Facilitate process changes across departmental functions
• Perform process audits and initiate and track corrective action(s)

Skills

• Excellent analytical skills
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Ability to prioritize and organize multiple assignments/tasks
• Excellent facilitation skills
• Strong problem solving mindset
• Ability to make independent decisions
• Strong business acumen
• Ability to adapt to constantly changing environment
• Perform process audits and initiate and track corrective action(s)