Senior Business Analyst

Job Description

<p><strong><u>Organization Snapshot:</u></strong></p><p><br></p><p>Global Computer Services L.L.C (fondly known as GLOBCOM) is one of the largest IT service providers in the Sultanate of Oman. GLOBCOM engages a Global Delivery Model, unique to the GCC, to address a client’s needs while ensuring in-time &amp; quality delivery and in-time resource availability.</p><p><br></p><p>At GLOBCOM, we believe in evolving with the eco-system. We understand the challenges and highs of trying to maintain multiple teams in multiple technology/product areas. However, to better serve our customers’ and also establish our leadership, we have partnered with several prominent best of the breed and industry-leading products/solutions. Our diverse, ever-increasing customer base, the varying scopes of our projects/engagements, our foray into multiple verticals &amp; horizontals is proof of our ability to effectively partner &amp; seamlessly deliver on our commitments.</p><p><br></p><p><strong><u>Position Overview </u></strong></p><p><br></p><p>As an IT Business Analyst with 10+ years of experience, you will play a vital role in bridging the gap between our business objectives and IT solutions. You will collaborate closely with various stakeholders, including business leaders, subject matter experts, and the IT team, to understand their needs, identify opportunities for improvement, and facilitate the implementation of technology solutions. You will be responsible for analyzing business processes, gathering requirements, and translating them into actionable plans to drive effective IT solutions.</p><p><br></p><p><strong><u>Business Analyst Role and Responsibilities: </u></strong></p><p><br></p><ul><li>Understand business objectives: Collaborate with business leaders to gain a comprehensive understanding of organizational goals, challenges, and opportunities in order to assist portfolio identify potential IT solutions.</li><li>Work closely with portfolio or project manager to align business goals and requirements to potential solutions.</li><li>Initiate, drive and present product RFI process and outcomes.</li><li>Having a deep understanding of technology and being able to assess feasibility and do-ability of requirements. </li><li>Requirement gathering and analysis: Conduct thorough analysis of business processes, systems, and workflows to elicit and document detailed requirements that align with business objectives.</li><li>Stakeholder engagement: Engage with stakeholders at various levels, including executives, managers, and end-users, to identify their needs, expectations, and pain points to ensure effective communication and collaboration.</li><li>Solution design and evaluation: Develop innovative and feasible IT solutions that address identified requirements, considering factors such as cost, timeline, technical feasibility, and potential impact on the organization.</li><li>Documentation and communication: Create comprehensive documentation, including business requirements, functional specifications, process flows, and user stories, to facilitate clear communication between business and technical teams.</li><li>Project management: Collaborate with project managers and cross-functional teams to define project scope, deliverables, and timelines, ensuring successful project execution and completion.</li><li>Testing and quality assurance: Collaborate with the testing team to ensure thorough testing of IT solutions, including functional testing, regression testing, and user acceptance testing, to ensure high-quality deliverables.</li><li>Change management: Develop and execute change management strategies to facilitate smooth transitions, user adoption, and effective utilization of implemented IT solutions.</li><li>Continuous improvement: Stay updated with industry trends, best practices, and emerging technologies to provide innovative ideas and recommendations for continuous improvement of IT systems and processes.</li></ul><p><br></p><p><strong><u>Qualification:</u></strong></p><ul><li>Bachelor’s degree in computer science, Information Systems, or a related field. </li><li><span>Relevant certifications, such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP), are highly desirable.</span></li></ul><p><br></p><p><strong><u>Experience:</u></strong></p><ul><li>Minimum of 10 years of experience as an IT Business Analyst.</li><li>Experience in Oil &amp; Gas industry is good to have but not mandatory.</li><li>Proven experience in gathering and documenting requirements, performing gap analysis, and translating business needs into technical solutions.</li><li>Experience in project management, including scoping, planning, and executing projects within defined timelines and budgets.</li></ul><p><br></p><p><strong><u>Skills &amp; Knowledge:</u></strong></p><ul><li>Excellent analytical and problem-solving skills with a keen eye for detail.</li><li>Strong interpersonal and communication skills to effectively collaborate with stakeholders at all levels.</li><li>Strong knowledge of business analysis methodologies, tools, and best practices.</li><li>Strong leadership skills with the ability to guide and mentor junior team members.</li><li>Solid understanding of software development life cycle (SDLC) methodologies, such as Agile or Waterfall.</li><li>Proficiency in using business analysis tools, such as process modeling, requirement management, and project management software.</li></ul><p></p>