Senior Analytics Specialist

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Job Description

 

Synopsis

Reporting to and working under the guidance of Manager Operations Analytics & Reporting within Network Operations, he/she should leverage their advanced analytical skills and the wider analytical toolkit, to analyse and visualize Etihad’s enterprise data resources with a strong focus on operational data.

To help answer the highest value analytical questions posed by departments across the Operations Division and also, he/she should have strong communication and interpersonal skills, to effectively work across a multi-disciplined environment. He/she will be encouraged to develop their skills and techniques for the analysis of data and problem solving, to stay up-to-date with industry leading BI capabilities. 

Accountabilities

  • Working with Manager Operations Analytics & Reporting to analyze requirements and identify or design the solution to a business problem/question
  • Execute complex, ad-hoc analyses utilizing Etihad’s wider analytical toolkit proactively looking for further insights and root cause
  • Summarize / visualize results and highlight likely insights for the business translator to develop
  • Maintain documentation repository of solutions, to include methodology
  • Identify opportunities for automation and improvements to approach in each analysis performed, make recommendations to wider team as to priorities for further development 
  • Develop and maintain proficiency with advanced analytic and database tools, in-house data sets, and other resources
  • Will be encouraged to develop one or more specializations in Etihad’s key analytical disciplines and become the ‘go-to’ person among peers in that field. Act as an expert and coach to wider Operations Analytics team.

Education & Experience

  • Diploma required (2 years or more)
  • Additional qualifications in analytical disciplines and techniques an advantage
  • Strong work experience in data/business analysis or data engineering
  • Experience in Airline data analytics is preferred
  • Hands-on experience with Power BI dashboards experience is a must
  • Advanced MS Excel and Office 365 (SharePoint, Power Apps etc) is a must
  • Experience with programming languages such as but not limited: SQL, Python, R

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world’s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

To learn more, visit etihad.com