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Job Description

Security Supervisor

Are you always alerted, Passionate about details, dealing with details, and able to handle any situation that comes in your way

Then join us to lead a team to create unforgettable experiences for our associates & guests.

What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
β€’ Learning programs through our Academies and the opportunity to earn qualifications while you work
β€’ Opportunity to develop your talent and grow within your property and across the world
β€’ Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
β€’ Ensure the safety of Guests, Team Members and Hotel property through a professional and efficient daily operation.
β€’ Insure the confidentiality of safety and security information.
β€’ The service must be sincere, warm and with enthusiastic ensuring that all guests have quality security and safety systems available to them
β€’ Sets an example regarding punctuality, appearance, courtesy, performance, attitude, leadership, guest relationship, observance of the house rules, loyalty to Management and inter-department cooperation
β€’ Accept and promote feedback with the team and anticipate the team & guest’s needs.
β€’ Being entrepreneurial and thinking beyond the boundaries.
β€’ Develop fire, emergency & evacuation guidelines, train team members on the guidelines and take ownership for regular fire drills
β€’ Show full cooperation and respect both within the team and other departments
β€’ Handles complaints effectively and ensure issues are followed up with both internal and external guests