Job Description
Security Supervisor
Are you always alerted, Passionate about details, dealing with details, and able to handle any situation that comes in your way
Then join us to lead a team to create unforgettable experiences for our associates & guests.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
β’ Learning programs through our Academies and the opportunity to earn qualifications while you work
β’ Opportunity to develop your talent and grow within your property and across the world
β’ Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
β’ Ensure the safety of Guests, Team Members and Hotel property through a professional and efficient daily operation.
β’ Insure the confidentiality of safety and security information.
β’ The service must be sincere, warm and with enthusiastic ensuring that all guests have quality security and safety systems available to them
β’ Sets an example regarding punctuality, appearance, courtesy, performance, attitude, leadership, guest relationship, observance of the house rules, loyalty to Management and inter-department cooperation
β’ Accept and promote feedback with the team and anticipate the team & guestβs needs.
β’ Being entrepreneurial and thinking beyond the boundaries.
β’ Develop fire, emergency & evacuation guidelines, train team members on the guidelines and take ownership for regular fire drills
β’ Show full cooperation and respect both within the team and other departments
β’ Handles complaints effectively and ensure issues are followed up with both internal and external guests