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Job Description

Ensure a smooth and efficient operation in the Food and Beverage Department in relation to the company’s core processes, thus directly impacting the delivery of the experience. This position oversees all aspects of the Pastry Kitchen / Bakery / Bakery Shop / Ice Cream Shop and is responsible for producing and distributing baked goods, desserts, pastries, gelato, etc. The Dive Operations Specialist is responsible in delivering an excellent guests experience by maintaining the professional appearance and cleanliness of the aquariums/animal habitats. Also, ensuring the health and safety of animals, guests, and colleagues. This position acts as Designated Person in Charge (DPIC). The DPIC is the trained individual responsible for the actual diving operation for a particular dive or series of dives. This position requires to work in confined spaces, moves/lifts up to 45kgs of load, stands in a prolonged period of time. This position also requires working on a shifting schedule, including night shifts and public holidays. This position requires additional technical knowledge on engineering fundamentals related to dive equipment and marine vehicle systems. They will work closely with the Rides Management team and/or contractors to provide project-related engineering support. Miral Experiences thrives on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. The role of a Digital Support Specialist is to ensure a smooth and efficient operation in the Digital and Technology Department in relation to the Company Core Process; thus directly impacting on managing and integrating Digital and Technology systems. This position is responsible for tier 1 Digital and Technology support across all systems in Miral Experiences, Ferrari World Abu Dhabi, Yas Waterworld Abu Dhabi, Warner Bros. World Abu Dhabi, Qasr Al Watan Abu Dhabi. To ensure a smooth and efficient operation in the Operations department in relation to the company core process; thus directly impacting the opening of the leisure facility, delivering the experience and closing the leisure facility. This is a guest facing role which ensures that all guests who visit our leisure facilities enter the parks with ease and are provided with exceptional guest care. The position welcomes guests to the facility and ensures that they are informed about the rides, shows, attractions, facilities, and services, thus enhancing the guest experience. The position is responsible for selling tickets, other products, services, and attractions, directing guests, and responsibly managing cash. This position delivers the dining experience by providing information to help food and beverage selection presenting ordered choices ensuring a clean and safe environment. At Miral Experiences, we thrive on seeing happy guests, colleagues and partners. We believe that each individual we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. To ensure a smooth and efficient PRO operation following the Farah Company Policy and Core Competencies. This position provides general administrative and secretarial support to the EO Department. Responsible for granting all suppliers, contractors, and media access at Qasr Al Watan. Responsible for submitting GHQ cards for QAW and Farah colleagues who work in Qasr Al Watan. At Miral we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time This position will support the Head of Visual Merchandising and Store Design in the execution of visual merchandising directives and provide guidance to all assigned stores to maximize customer engagement in an inspiring, best in class retail experience. At Miral Experiences we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. The Sourcing Support Manager supports and works with the Category Lead to develop and deliver the sourcing strategies geared to leverage on group spend, maximize profitability, supplier performance and enhance operational efficiency and effectiveness through the supply chain. Fixed-term role for 12 months To assist the General Counsel in the management of the Legal Department and generally assist in all legal matters pertaining to Farah Experiences LLC and its leisure facilities in providing a smooth and efficient legal function to the business and managing legal risk. The position of Retail Operations Manager is to ensure that the department runs smoothly and efficiently in all areas of the store operations. These include guest service standards, colleague selling and guest service competencies. The position is also responsible for ensuring that colleagues work and thrive in a harmonious working environment by guiding and assisting management colleagues in terms of proper man-management and development of front line colleagues in order to increase colleague satisfaction and decrease turnover. The Costuming Assistant Manager is responsible for assisting in the daily operations of the costuming area of the Entertainment department while providing guidance to the technical and operational costuming team. This position works with the Farah Experiences team as an active participant in achieving artistic goals, ensuring consistent quality, sharing knowledge with the team, supporting production and execution of events and shows from a costuming standpoint while maintaining a positive attitude in the workplace, guaranteeing high standards in the delivery of all offerings and preserving production and execution values across the properties. The Animator ensures a smooth, fun, interactive and positive execution of the Guest Experience program including, but not limited to, character appearances, shows and events hosting, operation and support of live shows, provision of queue line entertainment, birthday party animation as well as assisting in other areas of the Guest Experience Departments depending on the needs of the business. The Animator position is focused on delivering a highly interactive, positive and fun experience of all Guest Experience offerings to guests. This role supports the development, implementation and maintenance of data governance principals, policies and processes. Close interaction and alignment with the respective group functions and tenant organizations in order to enable a data governance execution is a key focus. The Team Leader is responsible for leading the Animators and ensuring the team delivers their responsibilities to the highest standards possible while creating smiles and maintaining a positive attitude in the workplace. The Team Leader assists in scheduling the Animators, supervises their various activities, and coordinates vacations and trainings while ensuring sufficient coverage in the park during operating hours. The Team Leader supports all Entertainment offerings as required, while focusing on their specific section of the department. This position works with members of the department and company as an active participant in achieving artistic goals, ensuring consistent quality and guaranteeing a high level of performance from colleagues under the Team Leader’s guidance. The Rides Maintenance Director is responsible for developing and implementing the overall maintenance plan for rides and attractions across several properties of Miral Experiences portfolio. You will also ensure ride operational availability and ride effi