Job Description
Crossover is the world’s #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We’re recruiting this role for our client, GFI Software. Have you got what it takes?<p><br></p>Are you bored with doing the same thing every day in your current role? Are you smart, ambitious and eager to join a company that is growing by leaps and bounds? If you want to be challenged and make a true difference in your role, then join our Operations team!<p><br></p><strong><u>What You Will Be Doing</u></strong><p><br></p><ul><li>End-to-end processing of customer orders</li><li>Working with channel partners to resolve order issues</li><li>Responding to customer inquiries regarding orders</li><li>License and subscription management</li><li>Customer quote preparation</li><li>RMA processing</li></ul><p><br></p><strong><u>What You Won’t Be Doing</u></strong><p><br></p><ul><li>Working with one isolated team or level in the organization</li><li>The same thing every day</li></ul><p><br></p><strong><u>Basic Requirements</u></strong><p><br></p><strong>Sales Support Specialist key responsibilities</strong><p><br></p><ul><li>Previous experience in an operations role</li><li>At least 2 years of experience working with Google or Microsoft applications (e.g. GSuite, Microsoft360, etc.)</li></ul><p><br></p><strong><u>About GFI Software</u></strong><p><br></p>GFI Software develops essential applications for small and medium businesses. Over 80,000 customers choose GFI solutions for network management and performance, security, and collaboration applications. GFI Software available through thousands of channel partners dedicated to serving specific countries and regions worldwide.<p><br></p>GFI has a fully remote, global workforce. GFI has partnered with Crossover to administer its hiring and global workforce management.<p><br></p>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<p><br></p><strong>Working with Crossover</strong><p><br></p>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $15 USD/hour, which equates to $30,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<p><br></p><strong>What to expect next:</strong><p><br></p><ul><li>You will receive an email with a link to start your self-paced, online job application.</li><li>Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.</li></ul><p><br></p><strong>Important!</strong> If you do not receive an email from us:<p><br></p><ul><li>First, emails may take up to 15 minutes to send, refresh and check again.</li><li>Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.</li><li>Third, we will send to whatever email account you indicated on the Apply form – by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.</li><li>If all else fails, just reset your password by visiting https://www.crossover.com/auth/password-recovery if you already applied using LinkedIn EasyApply.</li></ul> Crossover Job Code: LJ-4684-LB-Beirut-SalesSupportSp<p><br></p>