Sales Support & Back-Office Operations Supervisor

Sales & Business_Development
Egypt 🇪🇬
October 2, 2023

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Job Description

Our Client, a leading retail company, is seeking an experienced Sales Support & Back-Office Operations Supervisor. The ideal candidate will have a strong background in sales support and back-office operations, ensuring operational efficiency and delivering an exceptional customer experience. As the Sales Support & Back-Office Operations Supervisor, you will be responsible for managing and leading a team of support staff and overseeing the daily operations of the department. This is an exciting opportunity to join our dynamic and growing team.

Responsibilities

  • Manage the day-to-day operations of the sales support and back-office operations department
  • Create, implement, and maintain processes to improve operational efficiency
  • Manage and lead a team of support staff, providing guidance and coaching as needed
  • Ensure all tasks related to supporting the sales team are completed accurately and within established timelines
  • Develop and maintain strong relationships with internal and external stakeholders
  • Collaborate with other departments to ensure operational efficiency and deliver an exceptional customer experience
  • Develop and maintain relevant KPIs and metrics to track the performance of the team and department

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