Sales Operations Officer – Somaliland

Job Description

<strong><u>About The Role</u></strong><p><br></p>Burn is looking for a Sales Operations Officer who will play a crucial role in ensuring that the sales team is operating efficiently and effectively and that the company is achieving its sales targets.<p><br></p>Duties and Responsibilities<p><br></p><ul><li>Sales data reconciliation – Ensure sales data (Registration, manual Sno tracking docs &amp; payment reference) is fully filled in the appropriate systems &amp; work with SOM to follow up on the reconciliation of any missing data. </li><li>Monitor the productivity of all sales agents in the field across all channels in their market daily via available dashboards &amp; against established metrics. Share a weekly analysed productivity report with the SOM &amp; commercial team. </li><li>PJP – Shall ensure all PJPs in their market (Sales agents, Team leaders &amp; Territory Sales Managers) are filled &amp; approved by the relevant supervisor. Shall consolidate this data &amp; share relevant reports with SOM &amp; commercial team. </li><li>PJP adherence –- Ensure PJP monitoring is ongoing for all agents in their markets &amp; relevant reports being submitted by supervisors. Shall share PJP performance reports for their market with the SOM in the relevant formats/templates. </li><li>Remuneration structure administration – Ensure performance data is filled for all dashboards in their market &amp; up to date as per SOP timelines. Shall ensure commission data is accurate (verify this with RSM/TSM/TLs) before sharing performance with SOM &amp; commercial leads for approval for remuneration. </li><li>Reconciliation &amp; verification of spend on trade activities – Shall ensure trade spend is only issued against approved PJPs. Will manage the reconciliation of trade spend in their markets by TLs, TSMs &amp; RSMs monthly &amp; prepare relevant reports for the SOM &amp; commercial leads as per the relevant SOPs (not later than 30 days after the end of the month). Rationalization of trade spend (maker checker system). </li><li>Training gaps analysis – Through data analysis, shall support the training officer, TSM &amp; RSM in the country to identify training gaps within the commercial teams.</li></ul><p><br></p>Qualified Female Candidates encouraged to Apply<p><br></p>BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).<p><br></p>Powered by JazzHR