Job Description
Experience in ship chandelling is must.
Create, develop, and enhance relationships with new and existing customers
Identify and visit potential customers
Meet and exceed agreed targets set in relation to department revenue
Provide forecast(s) and sales reports
Maintain customer records
Develop a plan to maximize customer potential and have specific objectives for each sales call
Provide responsive customer interaction and resolving client issues quickly and efficiently
Attend sales and credit review meetings
Overall contribution to continuous business, expansion of customer base and income generation
Pro-active – Take prompt action to accomplish objectives, demonstrating ability to take initiatives and seek responsibility without being forced or pushed to do so.
Result-Oriented – Display a strong will to achieve goals.
Stress Tolerance – Maintain efficient and effective performance under pressure or opposition, exhibit behaviour acceptable to people and to the company, even when under stress.
Numerical Knowledge – Knowledge of numbers, and use numerical skills in performing tasks, and understands and applies mathematical concepts to everyday work to interpret situations and make judgments.
Industry and Product Knowledge – Knowledge of products and services provided by the company, department or business unit to customers and applies knowledge to serve existing customers and gain new ones, maintains awareness of industry (e.g., logistics, shipping, marine) and job-related trends and changes.
Customer Focus – Demonstrate commitment in meeting customer needs and expectations, act with customers in mind and value importance of providing excellent customer service.
Customer Relationship Management – Understand and apply knowledge and techniques to market and sell products and services, value the importance of providing pre- and after-sales customer service and implements strategy to maintain customer loyalty.