Sales Manager

Job Description

Job description / Role

Sales Manager – Gov't & Corporate

Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our Sales department working alongside a fantastic team.

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

As a Sales Manager your role will include such as:

– To be totally familiar with hotel products, rates, and promotions at all times.
– Maintain up to date understanding of company products and rates and involvement in cross selling of these when required
– Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes
– Provide ongoing market intelligence by monitoring business sources and segments
– Represent hotel at trade fairs, functions and other related events as directed.
– Ensure that sales blitzes in the local city or outstation for the geographic area of responsibility are conducted timely and efficiently.
– Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed.
– Penetrate and saturate prospective and existing customer organizations for effective multi department selling.
– Service needs of customers by attending to all requests promptly within 24 hours.
– Assist the DOSM in pursuing new market segments to secure sales and prepare proposals for consideration
– Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.
– Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.
– Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
– Maximize occupancy and average rate of hotel through creative and selective selling.
– Accurately report the month-end, year-to-date room night and revenue accounts to the DOSM, for revenue increasing opportunities and possible action plans.
– Budget, plan, and execute cost-effective and productive sales trips at least 45 days prior to your trip.
– Maintain a calendar allowing you to meet all established deadlines and planned sales trips.
– Regular deadlines include (but are not limited to) the monthly forecast and expect-to-turn reports.
– Maintain accurate information on all new and on-going leads and accounts, including solicitation efforts.
– Plan and execute cost-effective and productive sales trips into your assigned territory, to improve and increase our penetration of that market.
– Contact and entertain clients during their site visits and through invitations to contacts within his/her respective segment.
– Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time.
– Prepares and transmits the Call Reports on a weekly basis to the DOSM.
– Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor's sales and promotion efforts, forecast for all sales activities & production/conversion figures.
– Attends once a month hotel's Sales/Rooms Division and Credit meeting.
– Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility.
– Conducts rate market surveys to advise management of actual market trends.
– Special deals (out of guidelines and rate policy) must in any case be discussed, coordinated and approved prior to offer with the hotel's management.
– Perform duties in a manner that respects Rixos Hotels & Resorts' Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.